Patient Info
FAQs
Please see a list of frequently asked questions with answers below.
For more info please call us on + 61 2 9812 3709 or email reception
Clinic Hours
Do I need a referral to see one of the physicians?
Yes, this is necessary in order to claim Medicare benefits. The referral can be from a GP or another specialist. GP referrals last 12 months, Specialist referrals last 3 months. Patients can use a referral from a Dentist as long as they are seeing them for the condition. Dentist referrals last 3 months.
Where is the clinic located?
Is there Parking available?
Parking is available for patients in the marked bays at the front of the Clinic Building or in the secure basement car park under the hospital (off Research Park Drive). Parking charges apply.
If you are driving and using GPS please note: although our location is Macquaire University you may need to enter the suburb as Macquarie Park or North Ryde.
A valet car parking service will be available at the Hospital for patients and visitors. The cost is $25 for a maximum of 4 hours parking. For more information please call 02 9812 3000.
Disabled Parking
Clinic above ground parking: mobility parking is free of charge in all bays when a proof of RMS Mobility Parking permit is displayed.
Hospital underground parking: mobility parking is free of charge. Please present your parking ticket with your RMS Mobility Permit to hospital reception staff for validation.
Is there public transport nearby?
MQRS is a 10 minute walk from the Macquarie University train station or a 500 metre walk from the North Ryde Bus interchange
Keoride
Keoride is a new on demand public transport service operating within a 7km radius of Macquarie Park which will pick you up and drop you off 100 metres from your destination. For more information please visit keoride.com.au or call 1800 536 7433.